Goods that are in stock will be processed for dispatch within 1 - 2 business days. If the goods are not in stock, the salesperson (para. 2 of the General Terms and Conditions) shall strive for a fast delivery. If the product is no longer available despite all reasonable efforts by the salesperson, you will be immediately informed and refunded the amount paid.
The obligation to deliver does not apply if the salesperson him/herself has not been supplied (in time) and is not responsible for the non-availability of the goods. The obligation to deliver also shall not apply if a (timely) delivery possible due to force majeure or strike. In case of unavailability of the goods, the salesperson will inform you immediately.
We charge a shipping and handling fee of 3.95 euros (no insurance) for the external shipping service we commission. There is a delivery charge of 6.99 euros for insured shipping up to 3.5 kilograms.
Shipping only within Germany. Delivery to a EU country is only possible if this has specifically been agreed upon after your inquiry with the sales person, with this agreement being in reasonable proportion to the applicable shipping costs in each particular case.